Ms. Hasina Jahan is the CEO of a small business in Bangladesh
that produces coir mattresses. She started off in a small way but
her business grew quickly, and keeping up with the increasing
demand for her product proved to be a challenge. In an
experience-sharing session organized by the South Asia Enterprise
Development Facility's Knowledge Center at the Dhaka Chamber
of Commerce and Industry, Hasina explained some of the challenges
that her business was facing—chief among them was obtaining a
bank loan.
Hasina had previously heard about a local bank that provides
loans to SMEs without collateral. She went to the bank and spoke
to a loan officer, who requested that she provide certain
financial documents and a business plan. Fortunately, she already
had the financial documents ready, and after soliciting
suggestions from colleagues and friends, she quickly prepared an
informal business plan. But after reviewing Hasina’s
documentation, the loan officer said he would be unable to give
her the loan due to uncertainty that she would be able to repay
it. Hasina left the bank feeling disheartened and unsure of what
her next step should be.
It was at the Knowledge Center session that Hasina first heard
about the SME Toolkit and its tools for assisting managers of
small and medium enterprises in preparing a standard business
plan. Hasina promptly returned to the Knowledge Center, where an
associate guided her through the process of utilizing the SME
Toolkit to create a formal business plan.
Shortly thereafter, Hasina’s new business plan enabled her to
obtain the loan of US$2,000 that she needed. The loan provided a
major boost to her business, and now Hasina is ready to apply for
larger loans when she needs them.
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